The State of California water shutoff moratorium, Senate Bill No. 155, has ended, and the City of Solvang will resume its normal payment and water disconnection policy on August 1, 2022.
What does this mean for delinquent customers?
If you have a delinquent account, you will receive a Water Shut-Off Notice with an overdue balance amount and a payment deadline to avoid service interruption. If you cannot pay the past due account balance in full, you must contact the City of Solvang Utility Billing Clerk to arrange a deferred payment plan before July 25, 2022, to prevent water shutoff.
Water Shut Off Policy
Bills for water and sewer service are due on the 25th of each month and subject to discontinuation of service if not paid within sixty (60) days from the date of the bill. The City’s Water Shut Off Policy can be found online at www.cityofsolvang.com/395/Utility-Shut-Off-Policies. For Utility Billing concerns or questions, please email firstname.lastname@example.org or call 805-688- 5575 Ext. 202.